Frequently Asked Questions

Are accessories included in the costume hire

There are generally a lot of accessories included in costume hire

For example - if you hired a 60s - 70s themed costume

It could include Dress, waistcoat, beads, peace necklace, headband, gogo boots or platforms, glasses

Do I need to make an appointment to come in

No just pop in during our opening hours

What hours are you open

Monday 10am - 5pm

Tuesday 10am - 5pm

Wednesday 10am - 5pm

Thursday 10am - 7pm

Friday 10am - 5pm

Saturday 10am - 2pm

Closed Sunday's & Public Holiday's

Do you have plus sizes

Yes we have costumes range in size from Extra Small to Size 22

Do we wash the costumes before we return them?

No please do not wash the costumes.  We launder all of our costumes ourselves.

Are event hire products able to be delivered or picked up

Some Event Hire items are able to be collected from our store.  Some items we only deliver as we need to set them up.  The item will show if it is able to be collected.  Delivery charged depends on the location of the event.  The delivery charge will come up when you enter your post code.  If you have any questions please just give us a call.

Do you courier

Yes we are more than happy to courier your costume to you.  We can courier nationwide.  The courier cost is generally an extra $29 return and we include the

return courier bag.  It may be extra if you are Rural Delivery.  There is also a $50 refundable bond payable for costs being couriered.  This is refunded once the complete costume is returned to us undamaged.

Please note we do our best to get couriered costumes to you as soon as possible.  Once it leaves our store it is beyond our control.  There is always a risk of the courier not getting to you on time.  If for some reason the costume does not make it to you on time we can offer a store credit for the costume portion of the hire.  The bond is refunded once the costume is returned to us.  There is NO refund for the courier portion.

How long is costume hire

Generally you can collect your costume on Thursday, Friday or Saturday for a weekend hire and return on the Monday.  We are flexible so just ask if you need a different timeframe.

How much are your costumes

All of our adult costumes are $50 and our children's costumes are $20

Have another question? please call 03 3474595 during our open hours, email us below or message via Facebook or Instagram